Business Analysis: Elicitation Journal

A practical elicitation journal template that helps Business Analysts structure stakeholder conversations around What, How and Why—capturing questions, responses, insights and follow-up points to support clearer requirements and deeper business understanding.

Use the journal to prepare for a stakeholder conversation and to review what you heard afterwards. Record concrete examples, separate confirmed information from assumptions and note what needs a follow-up question. It supports elicitation and understanding; the requirements capture template serves the later task of organising requirements for review.